Return & Refund Policy

Return & Refund Policy | Merch Accounts

At Merch Accounts, we strive to ensure that all accounts provided to our customers are in high standing and fully operational. Your satisfaction is important to us, and we stand by the quality of our accounts.

Replacement and Refund Conditions

We are committed to offering replacements or refunds under the following conditions:

  • The account you purchased was closed or suspended within the first 3 days of delivery.
  • The issue was not caused by any actions on your part (e.g., breaking platform rules or violating our terms).

Exceptions

Please note that we do not offer replacements or refunds if:

  • The account was closed or suspended due to a violation of our rules or the platform’s rules.
  • The issue occurred more than 3 days after delivery.

How to Request a Replacement or Refund

If your account meets the conditions for a replacement or refund, please contact us within the first 3 days of receiving the account. Be sure to provide proof of the issue and any relevant details.

Contact Us

If you need assistance with a replacement or refund, you can reach us through the following channels:

Telegram: @VccHelp
WhatsApp: +212657596757
Skype: live:1aa0afc34e9fd8ee
Email: Support@merchaccounts.com

We will review your request and get back to you as soon as possible.

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